EZTEK Pty Ltd Terms and Conditions
EZTEK aims to provide the best products and customer service to become the most trusted security, digital and electronic service provider in north Melbourne. By using EZTEK’s website [https://www.eztek.com.au/] or services, users agree to the terms and conditions outlined below.
Why we urge you to protect your property
Investing in the protection of your premises is one of the wisest things you can do today. We have been working in security, electronic and digital solutions for a combined 20 years. A great number of our customers have come to us after a burglary, feeling unsafe. Research shows that burglaries have a long-term psychological effect on the people affected, who no longer feel safe in their own homes. Reports also show that property burglary, breaking and entering and theft are among the crimes most likely to be encountered by Australian residents. [Link] We urge you to protect your property to avoid this trauma and feel safe. Statistics show that criminals tend to steer away from secured places. Homes without security systems are approximately three times likely to be broken into than homes with security systems. If burglars were to enter your property, they wouldn’t have enough time to damage or steal much. These are a few reasons why investing in protection is especially worth it.
Call us: 0402 399 875, 03 8528 4671
EZTEK is a fast-growing specialist that has provided homes and businesses in north Melbourne with electronic, digital and security solutions for almost two decades. With extensive know-how and up-to-date technologies, EZTEK Pty Ltd offers the latest advice in security consulting, as well as digital and electronic upgrades for your home or business premises. Home and business owners can undertake a free analysis to determine if they are safe.
Our show room and warehouse is based in south Reservoir (north of Melbourne), where we are happy to talk about any product or service you require. The show room is open from 9am to 5pm on working business days; we are also happy to meet you on Saturdays by special appointment.
EZTEK services are fully guaranteed, with a lifetime warranty on all installations. All of our services are undertaken with care, skill and technical knowledge, and attention is paid to every task to ensure a smooth process from start to finish.
At EZTEK, we are committed to becoming one of the most trusted businesses in Melbourne. We tirelessly pursue these goals by offering our customers a superior shopping experience, rapid delivery and stellar customer support.
We are happy to share all of our knowledge and experience with our clients. We cover the full spectrum of services so clients know they will end up with the best possible solution. With our advanced and reliable products, we help our clients keep their properties safe.
EZTEK was created from the company AAZI Computer, with more than 1000s of satisfied customers under the management of Mr Mehran Hedayati. Today he combines all of his experience and expert teams into a new concept of an all-in-one company, with the pride of such multi-engineering services now offered under the unique company EZTEK.
EZTEK’s skill areas cover:
The difference in EZTEK’s services is the attention to detail:
We only source materials and products from well-known companies and manufacturers, and provide a life-time guarantee for our installation services.
We provide consulting and expert advice in specialist areas such as security, digital, electronic and related services that we can offer.
We plan and budget all projects in order to maximise project efficiency.
We offer training and tuition so clients learn how to receive the maximum benefits from their systems.
Ongoing coverage includes customer care, warranties and guarantees.
Research and up-to-date information in technology is our secret to keep us on the top, alongside our pride to exceed our customers’ satisfaction.
2000: AAZI Computer was founded by Mr. Mehran Hedayati to provide computer and networking solutions.
2003 to 2005: A parallel business branch, MrSatellite, was founded and later expanded to include satellite TV, audio systems and surveillance video systems.
2009: Business expanded to include security systems, alarm systems and security camera systems.
2010: Services expanded to dependent security systems, plus local and remote automation
2014: Incorporation of multi-layer security systems, with increased focus on product research and installation of new product imports.
2015: Founding of a new company structure, with a fund added.
2016: EZTEK Pty Ltd is established to incorporate the full spectrum of electronic, digital and security solutions.
Our company abides by the Australian Privacy Principles (APPs), which are contained in schedule one of the Privacy Act 1988 (Privacy Act). Although we are not legally bound by such laws, we aim to uphold the APPs in order to maintain best privacy practices and improve our users’ experience on our site.
Any changes to our privacy policies will be made available on this page; it is the user’s responsibility to check for privacy updates.
What personal information do we collect when you visit our blog, website or app?
When ordering or registering on our site, as applicable, you may be asked to enter your name, email address, mailing address, phone number or other details to improve your experience and help us provide requested services.
The collection of personal or sensitive information by organisations is authorised under the Australian Privacy Principles (APP) when the information is reasonably necessary for one or more of the entity’s functions or activities.
In accordance with the APP, users can otherwise visit our site anonymously.
When do we collect information?
We collect information when you place an order, fill out a form or enter information on our site.
Without collecting this information, we may not be able to fulfil your requests for information, services or orders. By freely soliciting your personal information, it is implied that you agree to collection of your data.
How do we use your information?
We only use the information we collect when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information.
Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems under confidential agreements. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
We will take the following responsive action, should a data breach occur:
Access, correction or deletion of your information
At any time, users can request to access, review, correct, update or delete their personal information by either:
In the event that the information is no longer authorised or reasonably required under any APP, we will take the appropriate steps to destroy the information or ensure a user is de-identified.
Do we use 'cookies'?
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.
If you turn cookies off, some features will be disabled that make your site experience more efficient and may not function properly. However, you will still be able to place orders.
We do not sell, trade, or otherwise transfer to outside parties any peronsonal or sensitive information.
The Australian Privacy Principles (APPs) outline that sensitive information relates to:
Third-party behavioural tracking
We do not allow third-party behavioural tracking on our website.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
We have not enabled Google AdSense or other online advertisements on our site but may do so in the future. Google's advertising requirements can be summed up by Google's Advertising Policies.
In accordance with the APPs, users may occasionally receive direct marketing. By voluntarily submitting personal information, consent is implied.
We agree to:
An individual may request that the organisation or any third party not use or disclose their personal information for direct marketing. They can do so by contacting us with their request, after which we aim to respond within a reasonable time.
How can I unsubscribe or ‘opt-out’ from company-related communication?
At any time you can unsubscribe from receiving future emails by following the instructions at the bottom of each email, and we will promptly remove you from all correspondence.
Individuals have the right to pursue legal action against data collectors who fail to adhere to the law. To make a complaint about a breach of privacy, please contact us.
For complaints that are not answered within 30 days or in cases where you are unsatisfied with the answer, you can contact the Office of the Australian Information Commissioner (OAIC).
Telephone: 1300 363 992
Postal address: GPO Box 5218, Sydney NSW 2001